Organize the questions customers ask
Each question pack connects one core need, one core question, and related phrasings.
Create useful content around customer questions
Use company knowledge to organize questions and create articles. Check and confirm content before media publication, draft import, or file export. Add AIV monitoring when you need to compare results.
The working interface is currently in Chinese.
Company knowledge as a foundationContent you check and confirmRecorded publication and delivery
SERVICE OVERVIEW
Product workspace
Available nowGEO Workspace
- Starting point
- Question / pack / idea
- Question structure
- Need · question · related phrasings
- Working modes
- Quick creation / project
1
Choose a mode
2
Confirm question packs
3
Create and check
4
Deliver and review
What this service helps you do
Find the outcomes that match the task you want to complete.
Write with company knowledge
Review suggested topics, select candidate packs, and resolve flagged issues before confirming content.
Choose how to deliver
After system checks and user confirmation, choose media channels, import a draft into the Official Account article library, or export files.
Find your use case
Choose the scenario closest to the work you do.
Brand and content teams
Turn company knowledge into reusable questions and content assets.
GEO project teams
Manage cycles, responsibilities, delivery records, and the next round of work.
GEO service teams
Keep client materials, content, and follow-up records isolated by organization and project.
How to get started
Prepare what you need, follow the steps, and review the result.
- 01
Choose a mode
Use quick creation or a project cycle, select company knowledge, and add a question, complete question pack, idea, or batch input.
- 02
Confirm question packs
Organize the core need, core question, and related phrasings; select candidate packs and resolve flagged ambiguity, evidence, or risk issues.
- 03
Create and check
Use the recommended topic, read the full content and issue list, and confirm the usable version.
- 04
Deliver and review
Choose media channels for publication, import content as a draft into the Official Account article library, or export files and retain the records; project cycles compare AIV snapshots only when a valid baseline and follow-up are comparable.
What to know before you begin
Check the available results, required materials, and service scope.
What you receive
- Quick creation and project workflows organize each core need, core question, and set of related phrasings.
- Content generation, system checks, full-draft reading, user confirmation, media publication, draft import, and file export retain delivery records.
- Projects connect cycles, responsibilities, delivery records, comparable AIV evidence, cycle review, and the next-round plan.
Before you begin
- System checks do not replace legal or professional judgment. A version cannot be confirmed while a blocking rule or unsupported key fact remains; high-risk content highlights what the current user must verify.
- Importing content into the Official Account article library creates only an internal draft. Further editing, scheduling, and transfer to WeChat Drafts happen in the WeChat content workspace; media publication currently supports confirmed GEO content in Publish & Delivery.
- AIV comparison is optional. Work can begin without a baseline, but content and delivery facts must not be presented as a measured GEO improvement, and no ranking, recommendation, traffic, lead, or conversion outcome is guaranteed.
Start with one customer question
Create content directly, or use a project to coordinate cycles and responsibilities. Keep delivery records and use comparable AIV evidence for review.